Terms and Conditions

Last Updated: 19/03/2026

Welcome to Campbell woodworks. These Terms and Conditions govern your use of our website and the purchase of our handmade wooden products. By using this website, you agree to these terms.


1. About Us

Campbell woodworks is a small, part-time woodworking business creating handmade items including (but not limited to) wooden bowls, vases, signs, home décor, and art pieces.

As each item is handcrafted in limited quantities, availability may vary.


2. Products

All products are handmade and may feature natural variations in:

  • Wood grain

  • Colour

  • Texture

  • Shape and size

These variations are not defects but part of the uniqueness of each piece.

We make every effort to display items accurately, but colours may differ slightly due to screen settings.


3. Orders

  • Orders are subject to availability and acceptance.

  • We reserve the right to cancel or refuse any order at our discretion.

  • If an item is unavailable after purchase, you will be offered a refund or alternative.


4. Pricing

  • All prices are listed in GBP.

  • Prices may change at any time without notice.

  • The price at checkout is the final price you will pay (excluding shipping where applicable).


5. Payment

Payment must be made in full at the time of purchase via the available payment methods on the website.

We do not store payment details.


6. Shipping

  • Orders will be dispatched within 3 days unless stated otherwise.

  • Delivery times are estimates and may vary.

  • We are not responsible for delays caused by postal or courier services.

Customers are responsible for providing accurate shipping details.


7. Returns and Refunds - See Returns & Refunds Policy

Due to the handmade nature of our products:

  • Returns are accepted only for damaged or defective items.

  • You must contact us within 14 days of receiving your order.

  • Proof (such as photos) may be required.

We do not accept returns for:

  • Natural variations in wood

  • Change of mind

Approved refunds will be processed to the original payment method.


8. Custom Orders

If you request a custom item:

  • Specific details must be agreed upon before production begins.

  • Custom orders may require upfront payment.

  • Custom items are non-refundable unless faulty.


9. Product Care & Use

Our products are made from natural materials and should be handled with care.

We are not liable for:

  • Damage caused by misuse

  • Improper care or storage

  • Normal wear and tear

Food-safe finishes may be used where applicable, but customers should follow care instructions.


10. Intellectual Property

All designs, images, and content on this website are the property of Campbell woodworks.

You may not:

  • Copy

  • Reproduce

  • Distribute

any content without permission.


11. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.


12. Privacy

Any personal information provided will be handled in accordance with our Privacy Policy.


13. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting.


14. Contact Us

If you have any questions, please contact:

https://www.campbellwoodworks.co.uk/contact


15. Governing Law

These terms are governed by the laws of Great Britain, and any disputes will be subject to the jurisdiction of its courts.


Thank you for supporting handmade craftsmanship.