Privacy Policy

Last Updated: 19/03/2026

This Privacy Policy explains how Campbell woodworks collects, uses, and protects your personal information when you use our website.

1. Who We Are

Campbell woodworks is a small, part-time woodworking business based in Thatcham, UK.

For any privacy-related questions, contact: Email : https://www.campbellwoodworks.co.uk/contact

2. What Information We Collect

We may collect the following personal information when you use our website or place an order:

Name

Email address

Shipping and billing address

Payment information (processed securely via third-party providers)

Order details

Website usage data (via cookies – see Cookie Policy)

3. How We Use Your Information

We use your information to:

Process and fulfil orders

Communicate with you about your order

Provide customer support

Improve our website and services

Comply with legal obligations

We only collect the information necessary to run our small business.

4. Legal Basis for Processing (UK GDPR)

We process your data under the following lawful bases:

Contract – to fulfil your order

Legal obligation – for record-keeping (e.g. tax)

Legitimate interests – to improve our services

5. Payment Processing

We do not store your payment details. Payments are securely handled by third-party providers (e.g. PayPal), who process your data in accordance with their own privacy policies.

https://www.paypal.com/uk/legalhub/paypal/privacy-full

6. Sharing Your Information

We only share your information when necessary, including:

Delivery companies (to ship your order)

Payment providers

Website hosting or e-commerce platforms

We do not sell or rent your personal data.

7. Data Retention

We retain your data only as long as necessary:

Order records: up to 6 years (for tax/legal purposes)

Contact enquiries: as needed to resolve your query

8. Your Rights (UK GDPR)

You have the right to:

Access your personal data

Correct inaccurate data

Request deletion of your data

Object to or restrict processing

Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us via email : https://www.campbellwoodworks.co.uk/contact

9. Data Security

We take reasonable steps to protect your personal data. However, no online system is completely secure.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.